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Return Policy

All sales are final. To the maximum extent that the laws permit, BAPE does not accept requests for cancellation of orders or the return or exchange of items. In an unfortunate event that the item you purchased is defective upon arrival, please contact our customer service representative within 7 days of the freight received time.


Delivery Costs for Returns

(a) For return requests caused by quality problems, the delivery costs shall be borne by BAPE. After informing our Customer Relations Department on the quality problems, you should contact the courier company to arrange the return of the products (in which case you shall settle the delivery costs first and we shall give you our electronic coupon in return), or you should pass the products to our appointed courier company (in which case we shall bear the delivery costs), within 7 days from your receipt date of the same. No return parcel marked “Freight on delivery” will be accepted.


(b) If an item is returned to us and it has been worn or is in an unsuitable condition we reserve the right not to give you a refund. If you want these returned to you, we may request that you cover the delivery cost.


(c) Please note custom duties and sales taxes are non-refundable.

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Men's Rhinestone Printing Full Zip up Hoodie 100% Cotton Zipper Heavyweight Full Face Zip up Hoodie

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Men's Rhinestone Printing Full Zip up Hoodie 100% Cotton Zipper Heavyweight Full Face Zip up Hoodie

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Men's Rhinestone Printing Full Zip up Hoodie 100% Cotton Zipper Heavyweight Full Face Zip up Hoodie

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Men's Rhinestone Printing Full Zip up Hoodie 100% Cotton Zipper Heavyweight Full Face Zip up Hoodie

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Men's Rhinestone Printing Full Zip up Hoodie 100% Cotton Zipper Heavyweight Full Face Zip up Hoodie

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FAQ

Q1:What's your MOQ?

A1:you can send us your designs to negotiate the MOQ.

Q2:Can I add my logo on the garments?

A2:Sure , we provide one -stop OEM & ODM service.

Q3:What's your payment terms?

A3:Trade Assurance Payment,T/T ,Western Union etc..

Q4:Do you accept PayPal?

A4: Paypal is not available for now. 

Q5:Do you provide samples before order?

A5:Yes, sample can be sent to check quality before the bulk order, please send inquiry to us for more information.

Q6:How much for customized samples?

A6: Difference style have difference sample fee, please send us your designs to check it.

Q7:When do you ship them?

A7: Sample about 10-15days, bulk production about 25-35 days. 

Q8:How about your packing?

A8: Inter packing:1pc/one poly bag 

      Outer packing: Carton

Q9:How can I track my parcels?

A9: We will send tracking number to you after delivery, you can got tracking info from shipping way website.Also, we will remind of you the package status.

Q10:Can you put my labels and hang tag?

A10: Yes, you can custom your label and hang tag
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